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If you give someone your phone number we cannot stop them from calling that number, what we can do is ensure that when you do wish to give out a contact number for yourself that number is not abused.

We will assign you a new geographical number, you can give this out to anyone you wish, when someone calls you up offering you a product or a service all you do is give them your new number, politely ask them to update their records and stress you do not want to contacted again on the number they called in on.

The number you give them will ring in our call centre where it is first answered by a Digital Voice Assistant who will present a menu of options to the caller. Depending on their response the call will either go to voicemail or be answered by one of agents.

If we deem the call to be genuine, to have good intent, perhaps you gave the number to someone you met at a conference, then we will email you advising you of the caller and ask you if in future you would like this callers calls to come straight through to your either your mobile or landline.


If the caller believes they have a valid product/service and still wish to offer this to you we will on your behalf conduct checks on this company, we will then email you our findings and a recommendation as to how to proceed.

These steps will see cold calling literally collapse as it becomes more financially unviable.

The service relies on you diligently telling callers to update their details. As well as stopping the cold calls, it will help to identify the genuine calls you perhaps may have been unable to distinguish from unwanted calls.